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HealthCert International

Medical Receptionist

Gardens SCC – Albury, New South Wales
Department Gardens SCC
Employment Type Permanent, Part-Time

  • Permanent, part-time receptionist role (64 hours per fortnight)
  • Based in our skin cancer centre at The Gardens in Albury
  • Friendly, hard-working team passionate about saving lives

The Role

We are seeking two dynamic, friendly Medical Receptionists to join our team at the Gardens Skin Cancer Centre on a permanent, part-time basis (64 hours per fortnight - 33.5 hours one week and 30.5 hours the alternating week). Job share arrangement with a different shift pattern would be considered for suitable candidates.

Both receptionists will be rostered to work Mondays to Thursdays and alternating Fridays and Saturdays. For example, e.g. one week the roster will be Monday to Friday and the alternate week it will be Monday to Thursday and a half day on Saturday.  Ideally you are flexible and will be available to work on other days to cover annual and sick leave as well as any changes in our doctors' schedules.

Reporting to the Practice Manager and working along side our other medial receptionists, you will be responsible for:

  • Either opening and closing the practice
  • Meeting and greeting patients, guiding them through the registration process and providing superior customer service
  • Scheduling appointments efficiently and pro-actively managing the appointment book to ensure effective use of our doctors' time
  • Entering patient data, ensuring accuracy and confidentiality at all times
  • Processing and receipting all payments
  • Managing phone and email queries
  • Assisting in maintaining centre cleanliness by tidying up consult rooms before and after patient use and at the end of the day
  • Providing general administration duties as required
  • Participating in staff meetings and training

National Skin Cancer Centres offer:

  • Modern medical facility close to transport and local car parking
  • On the job training in a supportive environment
  • Professional development
  • PPE / Uniform
  • 10% above the Award rate

You

You are:

  • customer focussed and make patient care the top priority
  • a pro-active person who continuously seeks ways to improve and streamline processes
  • a strong team player who positively contributes to work culture
  • approachable, reliable and dependable 
  • willing to go the extra mile when required
  • authorised to work in Australia 

In addition, you have: 

  • demonstrated receptionist experience in a medical practice, preferably a general practice
  • excellent computer skills including medical practice software (e.g. Best Practice would be highly advantageous)
  • a working knowledge of medical billing procedures and the ability to process Medicare and other payments
  • a basic understanding of general practice and surgical MBS item numbers
  • strong communication and interpersonal skills
  • solid time management and organisational skills
  • mature and sensitive approach when dealing with the patients
  • a "can do" attitude

Please note that previous experience as a medical receptionist is an absolute requirement for this role. Thank you.

Leaders in Skin Cancer Medicine 

Providing skin cancer services to the Albury-Wodonga community for the past eight years, The Gardens Skin Cancer Clinic became part of National Skin Cancer Centres in March 2019 and was renamed Gardens Skin Cancer Centre. 

National Skin Cancer Centres are unique medical practices, purpose-built and dedicated to delivering effective, quick and low-cost access to diagnosis and treatment of skin cancers and related conditions. Working with primary care physicians who have a special interest in skin cancer, we currently operate eight centres across Australia with plans to expand into new locations.
 
NSCC is a division of HealthCert International, the world's largest skin cancer training provider. We place a strong emphasis on excellence in medical care, which is strengthened by our commitment to research and education.

Driven by a passion to make a difference and the vision of a world where nobody dies from skin cancer, the health and happiness of our patients are at the forefront of everything we do. We strive every day to exceed patient expectations and our main aim is to deliver the highest standard of care and utmost peace of mind.

Our people are at the heart of what we do. Our team consists of handpicked staff who share our core values: Determined to make a difference - Enthusiastic team - Excellence in delivery - Passionate about saving lives. To learn more about our business, our teams and our culture, please take the time to review our culture book http://bit.ly/2sMvpgg

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  • Location
    Albury, New South Wales
  • Department
    Gardens SCC
  • Employment Type
    Permanent, Part-Time
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