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HealthCert International

Medical Receptionist

Coorparoo SCC – Coorparoo, Queensland
Department Coorparoo SCC
Employment Type Permanent, Part-Time

  • Permanent, part-time: 30 hours per week 
  • Based in our recently renovated skin cancer centre on Old Cleveland Road in Coorparoo
  • Friendly, hard-working team passionate about saving lives

The Role

We are seeking a dynamic, friendly Medical Receptionist to join our team at the Coorparoo Skin Cancer Centre on a permanent, part-time basis. If your application is successful, you will be rostered for 30 hours per week. The exact days and shift times are still to be confirmed (but will be the same most weeks once set).

Ideally you are flexible and will be available to work on other days as needed to cover annual and sick leave as well as any changes in our doctors' schedules. The role will be based in our modern centre in Coorparoo but you may be asked from time to time to take some occasional shifts in our Redcliffe centre to cover annual and sick leave as needed.

Reporting to the Practice Manager and working along side our other medial receptionists, you will be responsible for:

  • Opening the practice
  • Meeting and greeting patients, guiding them through the registration process and providing superior customer service
  • Scheduling appointments efficiently and pro-actively managing the appointment book to ensure effective use of our doctors' time
  • Entering patient data, ensuring accuracy and confidentiality at all times
  • Processing and receipting all payments
  • Managing phone and email queries
  • Assisting in maintaining centre cleanliness by tidying up consult rooms before and after patient use and at the end of the day
  • Providing general administration duties as required
  • Participating in staff meetings and training

National Skin Cancer Centres offer:

  • Modern medical facility
  • On the job training in a supportive environment
  • Professional development
  • PPE / Uniform
  • 10% above the Award rate

You

You are:

  • customer focussed and make patient care the top priority
  • a pro-active person who continuously seeks ways to improve and streamline processes
  • a strong team player who positively contributes to work culture
  • approachable, reliable and dependable 
  • willing to go the extra mile when required
  • authorised to work in Australia 

In addition, you have: 

  • demonstrated receptionist experience in a medical practice, preferably a general practice
  • excellent computer skills including medical practice software (e.g. Best Practice would be highly advantageous)
  • a working knowledge of medical billing procedures and the ability to process Medicare and other payments
  • a basic understanding of general practice and surgical MBS item numbers
  • strong communication and interpersonal skills
  • solid time management and organisational skills
  • mature and sensitive approach when dealing with the patients
  • a "can do" attitude

Please note that previous experience as a medical receptionist is an absolute requirement for this role. Thank you.

Leaders in Skin Cancer Medicine

National Skin Cancer Centres are unique medical practices, purpose-built and dedicated to delivering effective, quick and low-cost access to diagnosis and treatment of skin cancers and related conditions. Working with primary care physicians who have a special interest in skin cancer, we currently operate eight centres across Australia with plans to expand into new locations. 

NSCC is a division of HealthCert International, the world's largest skin cancer training provider. We place a strong emphasis on excellence in medical care, which is strengthened by our commitment to research and education.

Driven by a passion to make a difference and the vision of a world where nobody dies from skin cancer, the health and happiness of our patients are at the forefront of everything we do. We strive every day to exceed patient expectations and our main aim is to deliver the highest standard of care and utmost peace of mind.

Our people are at the heart of what we do. Our team consists of handpicked staff who share our core values: Determined to make a difference - Enthusiastic team - Excellence in delivery - Passionate about saving lives. To learn more about our business, our teams and our culture, please take the time to review our culture book http://bit.ly/2sMvpgg

Thank You
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  • Location
    Coorparoo, Queensland
  • Department
    Coorparoo SCC
  • Employment Type
    Permanent, Part-Time
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